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​​​​​​Program Operations Manager

Salary: $80,000 - $100,000

Location: Remote (anywhere in the US but must be available core hours of 10am-2pm ET)

Reports to: Chief of Staff

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About State Alignment Lab

The State Alignment Lab (SAL) is dedicated to nurturing stronger state movements and collaborations that have the relationships, trust, and systems in place to build power for reproductive health, rights, and justice. SAL provides technical assistance and backbone support for collaborations and convenings, and connects state groups to valuable resources, expertise, and leadership support through the State Repro Hub. 

 

SAL supports state organizations to thrive by working to:

• Connect state partners with colleagues, experts, and resources to ensure states have access to the best our field has to offer. 

• Make it easier for state partners to collaborate by providing hands-on support, tools, and expertise. 

• Convene advocates to create opportunities for shared learning and coordination within and across states. 

Together, these efforts strengthen state-based reproductive health, rights, and justice movements regardless of geography or environment. The State Alignment Lab is a fiscally-sponsored project of NEO Philanthropy. Find out more about SAL and our Repro Hub here.

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The Opportunity

SAL is hiring a full-time, remote team member to increase internal capacity and support by implementing and strengthening our core programs. The Program Operations Manager will have the chance to collaboratively establish new systems and ways of working that allow SAL to respond to the needs of state reproductive health, rights, and justice partners. The Program Operations Manager reports to the Chief of Staff, and will work across the small but growing team to support cross team programming and administrative tasks with efficiency and creativity. 

 

The Program Operations Manager will bring significant experience successfully creating the conditions for teams to effectively collaborate to better fulfill their missions and achieve their organizational goals.  This role will build capacity for our team, strengthen the internal workings of the organization and in turn create more opportunities for SAL to work with state partners in various capacities. ​

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Who You Are

You are the one people call when they don’t know who else to reach out to, and you answer the call with care and comfort. You love making people feel supported, looking for new ways to support and organize people and processes and ensuring they have the best and most up to date information and tools to move mission driven work forward.  You have a commitment to the values and organizations of the reproductive rights, health and justice movements and extensive knowledge and understanding of both project management tools and best practices for remote workplaces. You are a problem solver, and have keen attention to detail but you don’t get bogged down in the challenges for too long- you start from a place of ‘yes we can figure that out’ and know how to take the next step forward. You know that process is program; meaning that the way we work and our operational processes, and time and resource allocation demonstrates our values. You center relationships and hold space for different perspectives, ensuring that the voices of those closest to the issue are heard and valued in our work and workplaces. This person is the backbone for SAL! They support the team so the team can better support partners and movement groups.

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A Week in the Life of SAL's Program Operations Manager​

• Scheduling and joining team calls and documenting next steps so our team can show up reliably, and with consistency for our partners 

• Joining the partnerships team on a coalition call to listen for logistics challenges, share how to best communicate across their organizations, and collect information to help set up their email listserv 

• Vetting user requests through our security screen for our State Repro Hub, ensuring the website is a safe and trusted place for movement colleagues 

• Managing invoice submissions to our fiscal sponsor, ensuring compliance, that full details are included, and owning internal communication to reduce the administrative burden on our external partners

• Meeting with the Directors to brainstorm about what new materials we need to design and order for upcoming conference season and then making and executing a plan to get everything in on time 

• Creating and implementing an expense tracking workflow so you’re able to support the senior team in submitting their receipts and expense reports on time

• Strategically analyzing the Executive Director’s calendar to check for overlapping appointments, prep the team for upcoming calls, and ensuring they have links and agendas for each event

• Track and flag activities on Asana (project management platform)  to support the team with project management and deadlines

• Establish and implement best practices in supporting virtual workplace culture in an intentional and impactful way, including meeting design, strategic information sharing, and communication norms​​

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What Experience and Expertise You Bring ​

• At least three (3) years of experience supporting logistics and operations of a mission driven organization interfacing with multiple team members and navigating various timelines and tasks with grace and rigor 

• Expertise and comfort navigating multiple reporting lines and various managerial styles 

• Demonstrated experience in getting projects across the finish line with accountability and in a timely manner

• At least one (1) year of experience within a reproductive health, rights or justice organization and/or  familiarity with social justice spaces 

• A commitment to equitable, inclusive and flexible workplace culture and structure in alignment with values 

• Experience bringing together groups, supporting diverse perspectives and voices effectively, and documenting next steps 

• Excellence in tracking and managing expenses, invoices and contracts

• Ability to connect the details of a process and logistics with the bigger picture goals of an organization and movement 

• Ability and willingness to travel approximately 5-7 times a year, to team meetings, key conferences, and to lead or support in-person convenings.

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Core Competencies for all SAL Staff

• Deep commitment to and enthusiasm for a collaborative, equitable, and effective reproductive health, rights, and justice movement led by state advocates.

• Familiarity and comfort with reproductive health, rights, and justice values and those of fellow movement partners.

• Builder with the ability to succeed in a start-up environment and help develop structures; someone who can both dream big and bring that dream into reality.

• Resourceful problem solver who is skilled at utilizing any type of information system. 

• Experience working remotely and building remote teams.

• Willingness to pitch in as needed; SAL is a small nonprofit and everyone contributes to necessary administrative work.

 

Compensation & Benefits 

This is a full-time (40hrs/week), exempt, position. The salary range for this position is $80,000 to $100,000, with a target starting salary in the middle of the range and depending on the experience of the candidate. The Program Operations Manager is employed by SAL’s fiscal sponsor, NEO Philanthropy. Through NEO Philanthropy, this position is offered a full benefits package, including 100% medical coverage for the employee and 90% medical coverage for dependents; 100% coverage for vision, dental, life/AD&D, long-term disability. NEO also offers a 401K retirement savings plan, Healthcare Reimbursement Arrangement (HRA), Medical FSA, Dependent Care FSA, commuter benefits, Employee Assistance Program, other supplemental benefits and paid time off.

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Application Process 

SAL is partnering with CLC Endeavors. To apply, please submit a resume to SAL-POM@clcendeavors.com. In the body of your email, please provide brief (3-4 sentence) answers to the following prompts: 

1. Why are you drawn to this work?

2. What’s an example of something you’ve thought of and implemented to support building cohesion and team culture in a remote work environment?

3. Tell us about your experience building an efficient system and getting input from stakeholders in doing so?  

 

Applications will be reviewed on an ongoing basis, but we will prioritize those who apply by June 14th.  We hope to have candidates start in September. Candidates can generally expect these stages of the hiring process:

 

1. Preliminary screening interview with CLC Endeavors. 

2. Narrative in-depth interview with CLC Endeavors following feedback by SAL. 

3. Interview with SAL Chief of Staff. 

4. Final panel interview with SAL team members (may include a brief exercise). 

5. Reference Checks

 

​SAL at NEO Philanthropy is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other legally protected status. Women, people of color, LGBTQ candidates are strongly encouraged to apply. We committed to attracting, developing and retaining exceptional people in order to create a work environment that is dynamic, rewarding, and enables each of us to realize our potential.